Terms & Conditions of Sale Body Compositon Analysers

PLEASE READ BEFORE ORDERING

1. DELIVERY TIME After receiving your order, the processing time is about 2 - 3 working days. We will advise you of shipment date and expected delivery time (depending on destination) by email. If the product is out of stock, we will inform you of expected due dates. At the time of arrival please check carefully state of the box. If the packaging material is damaged, you must note it on the driver´s delivery note and inform us immediately. Please also check the contents of your order and inform us within 24 hours by email if anything is missing or damaged.

2. PAYMENT All payments are received by https secure areas from MasterCard, Visa or PayPal. We do not see your details.

2.1 You can pay by all major credit cards and PayPal.
2.2 Bank transfer

3. SHIPMENT We can only send your order to the address which corresponds to the credit card billing address.

3.1 UK - Approximately 3 - 6 working days.
3.2 Europe - 6 - 9 working days.
3.3 Outside UK and European Union - 10 days depending on destination.

4. WARRANTY All our electronic products must pass 100% performance tests before they leave our office so that they will be working correctly when they reach our customers. In addition, we offer a 2 year guarantee from invoice date which covers manufacturing defects.

5. PRODUCT Please look at the product description outlined to verify the details. If you are unsure or have any doubts, please contact us before making the purchase.

6. TECHNICAL ASSISTANCE You can contact us by email.

7. RETURNS You have a 14 day period in which to return the product unused and in a saleable condition. It must include all original packaging. You must first contact us by email to acquire a return code. We will return your payment. The buyer is responsible for return shipment costs. If the software seal is broken, we regret it cannot be returned although it can be replaced if is faulty. If the product has a defect we will replace or repair it free of charge.

8. PRICES AND INVOICE All prices and shipping costs include 20% VAT. If you live outside the European Union you can request the removal of the sales tax. You are responsible for the importation into your country. If your company is in the European Union and is registered under the VIES system, please advise us of your number and we shall take off the sales tax. The invoice is sent together with your order. Please remember to give us your complete address at the time of making the order.

9. HOW TO CONTACT US Please feel free to contact us by email and we will respond within 24 hours. You can request information by email 365 days of the year using the Information Request Form in this web page. If you prefer you can call us by phone Monday to Friday between 9:00 and 17:00 GMT.

10. DATA PROTECTION In accordance with the Data Protection Act, all client data is kept safely in the data base. The information will only be used for commercial and promotional activities by this company. The information will not be given to any third parties. You have the right to cancel your data file by writing to us via the contact us section.

11. REMOTE CONNECTION If you agree to installation and product training, remote connection will be by internet. You accept that a member of the Pursuetec team will enter your computer under your supervision to undertake the requested work and that Pursuetec Limited will not be held responsible for any problem or error that may occur using this method.

12. COMPUTER REQUIREMENTS FOR SOFTWARE In order that it works correctly, your computer must fulfill the following:

12.1 Desk top or laptop computer 32 or 64 bits with USB data port.

12.2 Operating System: Windows 10, 8, 7, Vista or XP

12.3 Microsoft Office

13. TERMS AND CONDITIONS Our terms and conditions will be governed by English Law.

14. CONTACT DETAILS Pursuetec Limited is registered in Companies House, UK. For more information, please contact us. Pursuetec Limited
North East Business and Innovation Centre, Wearfield, Enterprise Park East, Sunderland SR5 2TA, United Kingdom.
Telephone: +44 (0)7367048251

Email: Please use Contact Form